Pedego’s tagline is “Hello fun!” but soon the residents of Victoria, British Columbia will also be saying “Hello, convenience!” That’s because starting in February, Pedego Victoria will launch their new Mobile Service. If you can’t bring your bike to their location at 2039 Oak Bay Avenue for servicing or repair, they will come to you!
This type of old-fashioned customer service is almost unheard of these days. If fact, there are very few bicycle service companies throughout Canada that will come to your door and even fewer electric bike service companies. But that’s the beauty of Pedego Victoria’s mobile service: they only specialize in electric bicycles so you know you’re guaranteed to received fast, professional workmanship.
Pedego Victoria’s mobile service centre includes a fully stocked inventory of parts and equipment needed to work on electric bikes and they can travel anywhere within the city.
The service will include visits for annual tune-ups, warranty work, repairs, and even test rides and rentals! For example, if you’re interested in one or a few different selections of Pedego electric bikes but would rather take them for test rides within your own neighbourhood, they’ll gladly come to you. They’ll even bring a few extra so you and your friends can try them together. Likewise, if you and some friends want to rent electric bikes for the day, they can bring them to you for a pre-arranged drop-off fee.
If you purchase an ebike from Pedego Victoria, included will be one annual tune-up and you can arrange it via their mobile service. Mobile services are available for the low price of $59.95 for one bike or $99.95 for two. Even if you didn’t buy an ebike from Pedego Victoria, they’ll happily come to you to tune it up for the cost of $109.95 per ebike or $149.95 for two. (Parts and installation are extra.)
It’s also important to remember that all Pedego electric bicycles and batteries come with a 2-year warranty.
You can now either visit the Pedego Victoria store and have a dedicated, experienced mechanic work on your ebike or they will come straight to you and offer the same, unparalleled service. Talk about peace of mind!
Pedego Victoria is open from Tuesday to Saturday, 9:30am to 5:30am. Click here for a google map to their convenient location (2039 Oak Bay Avenue) or call 1-778-432-0255 to have their mobile service come directly to your door.