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Return & Refund Policy

7 day full refund policy on return of ALL bikes, parts and accessories *Some conditions apply, please see below.
10% restocking fee on return of ALL bikes, parts and accessories.
5% credit card processing fee on refunds of ANY bikes, parts, accessories, or deposits that were paid by credit card.

*Products must be unopened and unused and in brand new condition. Customer must supply the original receipt. Refund will be processed to the original method of payment in store. Prior to refund, all items will be inspected and refund will be issued based on management’s approval. Electric bicycle(s) that show sign(s) of being ridden, including, but not limited to, mileage on the odometer, dirty tires, grips, worn brake pads, scuffed crank arms, or modifications will not be accepted. Once outside the 7-day return period, all sales are final.

Book a Demo with Pedego Calgary

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Book a Demo with Pedego Nanaimo

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Book a Demo with Pedego Victoria

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Book a Demo with Pedego Montebello

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Book a Demo with Pedego Grand Bend

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Book a Demo with Prince Edward County

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Book a Demo with Pedego Ottawa

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Pedego Jasper DEMO

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Book a Demo with Pedego Nelson

Pedego Nelson DEMO

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Book a demo with Pedego Penticton

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Take Our E-Bike Quiz

We are dedicated to helping you find the right bike for the way you ride, and the tools and knowledge you need to have the most fun, smile after mile!

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