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Urtopia + Pedego Canada: Innovation Backed by Local
Canadian Expertise

At Pedego Canada, our mission has always been simple: make it easy for Canadians to enjoy fun, reliable, high-quality
e-bikes — with real support from people right here at home.
With Urtopia bring smarter engineering, better supply stability, and exciting new bike options to Canadian riders.
But one thing stays the same: Pedego Canada’s community-driven, dealer-first approach.

What This Means for Riders

Innovation & Efficiency: Urtopia’s engineering, cutting edge design and reliability.
Expanded Portfolio: A new generation of smarter, lighter, more connected bikes.
Dealer‑First Support: Local Canadian dealers remain central to the experience.

FAQ

Has Pedego Canada been sold to a foreign company?

No. Pedego Canada remains 100% CanadianownedCanadian owned, headquartered in Nelson, BC. Pedego’s new relationship Our partnership with Urtopia is about bringing smarter engineering and better product availability to Canada — not changing ownership. Pedego in the U.S. continues under its longstanding American leadership, and Pedego Canada continues to operate independently as a Canadian company. 

What changes will customers notice first? More reliable supply, enhanced dealer service, and new models blending Pedego comfort with intelligent features—while retaining the local dealer experience. 

Are local Pedego stores still independently owned?

Yes. Every Pedego store in Canada is 100% locally owned and operated by members of the community they serve. That will not change. Canadian riders will continue to receive friendly, inperson support from their local dealers — the same people who ride the same trails and roads you do. 

What changes will I notice in Canada?

You’ll see improved product availability, the same trusted service from Canadian dealers, and new bike options that combine Pedego comfort with Urtopia’s intelligent technology — all supported locally right here in Canada. 

What about warranty coverage in Canada?

  • Urtopia bikes include the manufacturer’s 2year warranty. 
  • Pedegobranded bikes continue under Pedego Canada’s warranty program (specific terms may vary by location at time of purchase).
    Local service will always be provided through your Canadian dealer. 

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Return & Refund Policy
  • 7 day full refund policy on return of ALL bikes, parts and accessories *Some conditions apply, please see below.
  • 10% restocking fee on return of ALL bikes, parts and accessories.
  • 5% credit card processing fee on refunds of ANY bikes, parts, accessories, or deposits that were paid by credit card.

*Products must be unopened and unused and in brand new condition. Customer must supply the original receipt. Refund will be processed to the original method of payment in store. Prior to refund, all items will be inspected and refund will be issued based on management’s approval. Electric bicycle(s) that show sign(s) of being ridden, including, but not limited to, mileage on the odometer, dirty tires, grips, worn brake pads, scuffed crank arms, or modifications will not be accepted. Once outside the 7-day return period, all sales are final.

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